Shipping policy

Shipping Policy

Thank you for shopping at Norly Jewelry!

Processing & Delivery Time All orders are processed and delivered within 2–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed slightly. We will notify you by email if there is a significant delay.

Shipping Rates We offer free shipping on all orders within the United States.

Shipping Carrier All orders are shipped via FedEx.

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Damaged or Lost Packages Norly Jewelry is not liable for products damaged or lost during shipping. If you received your order damaged, please contact FedEx directly to file a claim. Save all packaging materials and damaged goods before filing a claim.

Contact Us For any shipping questions, please contact us at: norlygarciamarrero94@gmail.com